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Technical Information Specialists, helping you help your clients
Whether it's a simple web page, an online help system, or a complete
set of manuals - we work with you to develop information products that your clients need.
We all deal with a host of complex systems at home and at work - from computers to cars, consumer
products to business procedures - and the need for accurate and accessible documentation to explain them
has never been greater. Thus the need for the professional communicator has never been greater.
Communication is an essential ingredient for the success and quality of any product, service or business.
It involves scientific or technical knowledge of the subject, comprehension of how it can be used
safely and efficiently, and an understanding of how we communicate.
Professional communicators are highly skilled people, experienced and trained in preparing the
instructional material in everyday use that we often take for granted. Indeed, some of the most successful
technical documentation is that which allows a person to use the product almost intuitively. The results of
their work are all around you: user guides, manuals, online information, the internet, product design. They
are committed to quality and professionalism in communications.
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Useful links
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Quality
We are committed to quality, both in our work practices and in improving the product delivered to customers.
Click here to see our Quality Statement.
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Business Goal
Our goal is to be recognized as Best in Class.
To achieve this we plan to get it right; AND for it to be right first time, AND every time, AND to exceed customer expectations wherever and whenever possible.
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Why use a Professional Communicator?
Can't I use the people who developed the product?
You could, however, they are unlikely to have the experience or training to produce documentation
that is useful for the intended audience. They are very knowledgeable about the product,
literally knowing it inside out, however, this can be a disadvantage when documenting it.
There is a possibility that they will make assumptions that the user has an equivalent knowledge of
the product and omit important information because "it's obvious how this works". Professional
communicators, on the other hand, do have the skills to pitch the documentation at a level appropriate
for the intended audience without patronizing or confusing them, whilst at the same time including all
necessary and relevant information.
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Affiliations
AND Solutions Limited
is a Business Affiliate of the ISTC.
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Recent News
27 Jul 2007
AND Solutions Limited becomes a Business Affiliate of the ISTC
09 Jul 2007
AND Solutions Limited move to Basepoint Business Centre in
Swindon.
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AND Solutions Limited. Registered Office: Swatton Barn Badbury Swindon Wiltshire SN4 0EU. Company No. 6295386. Registered in England and Wales. |
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