Authoring Services
As experienced Technical Communicators, trained in Technical Communication techniques and tools,
our consultants can author Information Products to support you and your clients. From simple,
one-page data sheets to a complete set of manuals, we work with you to ensure that the end result
meets your requirements.
We can either work as part of your existing authoring team or, if you prefer, we can manage the entire authoring process for you.
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Editing Services
When you supply information to your clients, presentation and accuracy are of the utmost
importance. It doesn't matter how good the content is, if it is badly written, with spelling,
grammar or other mistakes, these will detract from the message you are trying to get across.
We can supply Editors and Proofreaders on an 'as required' basis to give your Information Products
that final polish.
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Indexing Services
An index is an ‘ordered arrangement of entries ... designed to enable users to locate
information in a document or specific documents in a collection’ (ISO 999, 1996). A document
may be a book, an issue or volume of a magazine or journal, audiotape, film, computer file, or
any other information source.
"All nonfiction books should have an index
to enable readers to find information quickly and easily. Indexes are tools of accessibility. If
they are poorly made and cannot do the job for which they are intended, they frustrate the readers.
Simply put, a bad index diminishes a book. Even those publishing houses that require authors to
provide their own indexes recognize that the majority of them lack the objectivity, the training
and the time essential for this vital task."
— Barbara Horn, The Effective Editor’s Handbook (1997)
We can produce indexes of various types, either traditional 'back-of-the-book' or keyword indexes for online Help and websites.
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Web Maintenance
In today's business environment, having a website has become an essential communication
channel between you and your clients (both existing and potential). Just having a website,
however, is not enough. The content must be kept fresh and up-to-date. If visitors to your site
see that the content isn't updated fairly regularly, then they may develop an adverse opinion
of your company.
Updating website content takes time. Time you may feel is better spent on actually running your
business. This is where AND Solutions Limited can help. We have experienced website developers with
skills in web technologies (HTML, DHTML, XML, ASP, JSP, PHP, and so on). For a fixed fee per
month, we can manage the update of your website from content you supply us.
Don't have a website yet? Need a fresh look? We can help there too. Our Designers can produce a
website for your business - whether it is a few simple pages or a complex database-driven site.
Contact us for more details.
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Business Analysis and Consultancy
Business Analysis is the process of understanding business change needs, assessing the
impact of those changes, capturing, analysing and documenting requirements and then supporting
the communication and delivery of those requirements with relevant parties. To do that, the
Business Analyst must follow a 'chain of reasoning' that starts with the formal analysis of a
problem or opportunity and proceeds via a logical path to a set of solutions that address the
problem or exploit the opportunity.
For every element of the analysis that is wrong, an incorrect solution, based on that flawed
work, will be delivered. Fixing a poor solution once implemented will cost over 100 times more
than to have fixed it at the analysis stage.
We can offer advice and consultancy for managing your business change using our experienced
analysts.
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